PHMC & HIPAA Compliant Marketing

MOH-Safe Medical Marketing: Helping Clinics Get More Patients

Turn enquiries into booked consults, without sketchy ads.

We build compliant demand + trust systems for specialist clinics. Clear tracking, clear next steps, no fluff.

15-min eligibility check · On the spot recommendations · No obligation

*No guarantees. Results vary by specialty, budget & clinic capacity.

100%

MOH Compliant

100%

MOH Compliant

Real

ROI Focus

Real

ROI Focus

Actual Patient Appointments

“Finally, marketing that I can actually measure in revenue, not just vanity metrics.”

100% MOH/PHMC/HIPAA Compliant

20+ Years in Medical Marketing

We Only Track Qualified Patient Appointments Booked

Trusted by Medical Practices Nationwide

Ethical, compliant digital marketing that turns specialists into patient magnets

We don't do vanity metrics—only real appointments.

Dental group (implants)

-35%

Cost Per Acquisition

The Challenge:
High CPC making ads unprofitable.
The Solution:
Cost Calculator lead magnet to capture early intent.

ent specialist

25

Direct Patients / Month

The Challenge:
Patients stuck in GP referral loop.
The Solution:
SEO/SEM targeting symptoms GPs fail to resolve.

aesthetic clinic (new launch)

Fully Launched

In 30 Days

The Challenge:
Zero brand awareness in competitive Orchard area.
The Solution:
'Signature Treatment' launch campaign on Google & IG.

fertility specialist

Zero

Compliance Breaches

The Challenge:
Strict MOH rules & ad disapprovals.
The Solution:
Compliant 'Education First' webinar funnel.

*Results vary. These are representative outcomes, not guarantees.

The Industry Problem

Why most agencies don't work for
specialist clinics

Why most agencies don't work for specialist clinics

Wrong goal

They optimise for leads, not consults.

Wrong message

Generic ads build zero trust.

Wrong system

No tracking from enquiry → appointment.

What We Do Instead

Our Approach

Our Medical-First Methodology

Surgical precision. Data-driven. Compliance-first.

1

Audit Your Entire Ecosystem

We don't just look at ads. We audit your website, front desk, pricing, and business readiness before we spend a dollar.

2

Target High-Intent Patients

We find the patient in pain right now. The one searching for "best orthopedic surgeon for ACL tear," not "knee pain home remedies."

3

Build Trust-Based Creative

Medical marketing is about trust, not hype. We use credentials, patient outcomes, and compliance badges to position you as the authority.

4

Front Desk Feedback Loop

We track every patient from Google search to consultation room. If leads aren't booking, we fix it immediately.

Our Process

Winning With Our MedGrowth Framework™

Capture intent. Manufacture trust. Convert with speed.

We don't run ads. We run a Specialist Growth Engine.

Intent capture, trust building, and conversion operations.

The entire MedGrowth Framework is a trust funnel in itself!

Carry & Support paid media

Pain Point creative testing

Aurix follow-up SOP

Community nurturing

Carry & Support paid media

Community nurturing

Pain Point creative testing

Aurix follow-up SOP

DLP Designed for Conversion

1 dedicated landing page per service, optimized to convert high-intent visitors into consultations.

Carry Channel

Your primary engine (typically Google) captures high-intent searches like "specialist for ___" and "treatment for ___".

Support Channels

Meta & TikTok build credibility, create retargeting pools, and lift conversion rate on the Carry channel.

Pain Point Creative Testing

Bi-weekly hook testing to find winning angles. Monthly promotion of winners into retargeting flows.

Conversion Ops (Aurix Follow-Up SOP)

0-5 min first response. Structured follow-up sequence. Lead tracking from enquiry to booked consult.

Community Nurturing

WhatsApp/Telegram for pre-consult reassurance, appointment reminders, and long-tail nurture for 'not ready yet' leads.

FAQ

Common Questions

If it's "$5,000 in, 500 clicks out, zero calls," that's not performance, that's an expensive case of "symptom management without diagnosis." Too many agencies hide behind jargons like CTR and CPM instead of showing what matters. You deserve visibility on real outcomes, like cost per qualified enquiry and cost per booked consult, not just cost per click.

It can be if done wrong. The beauty of the MedGrowth Framework™ is that we don't just ask you to throw money into Ads and wait. We recommend customised solutions depending on your clinic's business stage. Maybe you don't need to run Google Ads first! We want to make sure we aim for quality leads, because for high-value specialties like yours (Surgery, Aesthetics, Dental Implants), the ROI is clear. One successful procedure often pays for months of advertising.

In medicine, no doctor guarantees a cure. In marketing, no honest agency guarantees results. What we guarantee is a rigorous, data-driven process and total transparency on what's working. Our KPIs are focused on ACTUAL appointments, NOT pretty ad console numbers that get you 100 leads but only 3 appointments.

No. You're a specialist, not an influencer. The pressure to create 'viral' content can feel demeaning. We build dignified, professional campaigns that respect your status. You don't need to point at text bubbles to get patients; you need to demonstrate authority.

Referrals are the gold standard, but they're unpredictable. If you're waiting for the phone to ring or relying on other doctors, your growth is never fully in your control. Think of it like relying on "watchful waiting" for your patient pipeline - sometimes it works, sometimes it doesn't. We help you build a predictable, independent stream of patient enquiries, so referrals become a bonus, not your entire treatment plan.

Staying silent doesn't make you safer, it just makes you harder to find. Compliance isn't a "do nothing and pray" protocol, it's a controlled, evidence-based approach. There's a way to market ethically and assertively without crossing the line. We work within MOH guidelines carefully and consistently, so your messaging stays compliant while still attracting the right patients.

You don't have to. We are a "concierge" agency. We handle strategy, copy, design, and technical setup. You just approve the final assets and treat the patients.

We know the MOH/PHMC guidelines inside out. Every campaign is reviewed for compliance. Your reputation is protected. Zero violations.

High traffic means nothing if they aren't booking. We stop the vanity metrics and focus on confirmed appointments.

Yes. We prioritise education, accuracy and required disclaimers. We study PHMC and HCSA guidelines religiously. Every piece of content goes through compliance checks.

No guarantees. We optimise on booked consults and lead quality - not vanity metrics. Results vary based on specialty, budget, and clinic capacity.

Not always. We fix the highest-impact leaks first. Sometimes it's your landing page, sometimes it's your WhatsApp follow-up. We diagnose before we prescribe.

Privacy Policy

Effective Date: 13 March 2026

Medgrowth (Performance Marketing) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA).

1. Collection of Personal Data

We may collect personal data when you use our Service, including:

  • Name

  • Email address

  • Account credentials

  • Other information you voluntarily provide

We do not collect sensitive personal data, payment information, or health records.

2. Use of Personal Data

We use your personal data to:

  • Provide and maintain our Service

  • Manage your account

  • Communicate with you about updates, features, or promotional offers (with your consent)

  • Comply with legal obligations

3. Disclosure of Personal Data

We do not sell or rent your personal data to third parties. We may share your data with:

  • Service providers assisting with website operations (e.g., hosting, analytics)

  • Legal authorities when required by law

All third parties are required to keep your data secure and use it only for permitted purposes.

4. Data Retention

We retain your personal data only as long as necessary to provide the Service or comply with legal obligations.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, or loss.

6. Limitation of Liability

Under PDPA, you have the right to:

  • Access and request a copy of your personal data

  • Request correction of inaccurate data

  • Withdraw consent for certain uses of your data

To exercise your rights, please contact us at: [Insert Contact Email].

7. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience. You can manage cookies through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with a new effective date. Continued use of our Service constitutes acceptance of the updated policy.

9. Contact Us

For any questions or concerns regarding your personal data, please contact us at: enquiry.agency@oom.com.sg

Terms of Service
A Clear Path to Patient Growth

Effective Date: 13 March 2026

Welcome to Medgrowth (Performance Marketing). By accessing or using our website (“Service”), you agree to comply with these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By using our Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Service.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract under Singapore law to register an account and use our Service.

3. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information.

  • Keep your account credentials confidential.

  • Notify us immediately if your account is compromised.

You are responsible for all activities that occur under your account.

4. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose.

  • Impersonate others or misrepresent your affiliation.

  • Upload, post, or transmit content that is offensive, defamatory, or violates privacy or intellectual property rights.

5. Intellectual Property

All content on the Service, including text, graphics, logos, and software, is owned or licensed by us. You may not reproduce, distribute, or create derivative works without our prior written consent.

6. Limitation of Liability

Our Service is provided “as is” and “as available.” To the maximum extent permitted by law, we are not liable for any damages, direct or indirect, arising from your use of the Service.

7. Termination

Our Service is provided “as is” and “as available.” To the maximum extent permitted by law, we are not liable for any damages, direct or indirect, arising from your use of the Service.

8. Governing Law

These Terms are governed by the laws of Singapore. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Singapore.

9. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a new effective date. Your continued use of the Service constitutes your acceptance of the updated Terms.

10. Contact Us

If you have any questions regarding these Terms, please contact us at: enquiry.agency@oom.com.sg